What is the shortest amount of time I can rent a unit?
Our units are rented on a month-to-month basis.
The minimum rental period is one calendar month.
Do you offer discounts?
our customers with long term needs, we offer a 5%
discount for 6 months prepaid rent and a 10% discount
for 12 months prepaid rent. Please note that prepaid
rent is non-refundable.
I get a padlock when I rent a unit?
You can purchase a new lock at our office or bring one
with you. We offer a variety of sizes and types of locks and recommend purchasing a disc
type padlock to ensure the highest level of security.
I give you a key to my padlock?
No, only you have the key(s) to your padlock.
there things I can't do in my storage unit?
Storage units are to be used for storage only. Units
may not be used to conduct business, as a
domicile or mailing address, as a work area to build
or repair (this includes working on vehicles, crafts
or hobbies, woodworking, etc.), for band practice or
playing any type of musical instruments, or for any
you have electrical outlets in your units?
electricity is provided for lighting only.
there anything I can't store?
For obvious reasons, the following may
not be stored:
- Food of any type
- Explosive or flammable items
- Firearms or ammunition
- Used tires or batteries
- Items that give off toxic or noxious odor
- Live animals or living things
- Items that could leak or spill
- Any illegal or stolen property
are the hours I'm able to access my unit?
hours are from 7:00 A.M. to 9:00 P.M. during the
summer and 7:00 A.M. to 7:00 P.M. during the winter.
Gate hours change with day light savings time. All
tenants must be off the property by the close of
gates. The entire project is closed on Christmas Day.
if I forget my access code?
If you forget your access code, please come to the
office with a valid photo I.D. For your protection, we don't give out
access codes by phone.
you insure the items in my storage?
must provide your own insurance protection. We are not
agents so we do not sell insurance. Melrose Lane
Storage Center is not liable for any loss or damage to
your personal property. Please be aware that it is
your responsibility to safeguard your personal
property located in the unit from losses.
is my rent due?
rents are due in advance on the 1st day of each month.
payments may be made by mail or at the office. After
normal office hours, the payment drop in the office
door may be used. Please be sure to include the tenant
name and unit number with your payment.
if I'm late making my payment?
Your monthly rent is due on the
1st day of each month. There
is a five-day grace period for paying your rent. At
9:00 A.M. on the morning of the 6th day of each month,
a $15.00 late charge is assessed to all past due
accounts. Late fees cannot be waived and the full balance must be paid immediately to avoid foreclosure. No partial payments are accepted.
note that you are denied access to your unit, your
gate code is deactivated, and your unit is over-locked
until your account is paid in full. If your payment is
late, it could be up to 24 hours before the over-lock
is removed from your unit.
is your policy regarding NSF checks?
is a $25.00 charge for each returned check. We do not
deposit them a second time. They must be made good
with cash, money order, or certified funds. Once you have had 2
returned checks, you must pay by cash or money order
through the remainder of your rental period.
do I need to do when I'm ready to move out?
When you wish to vacate your storage unit, please notify the manager in writing 30 days in
advance. By (or before) the last day of the month, remove ALL of your
belongings & your padlock, leave the unit clean, swept and in
rent-able condition. Please note that there are NO REFUNDS for unused days of the current month or unused months of discounted or pre-paid rent.
I use the dumpster to dispose of unwanted items?
If you want to use the dumpster to dispose of unwanted items, please see management first. A $75.00 disposal fee is required.